Marrakech La Palmeraie Exclusive Space Morocco

I recently spent a week at Club Med Marrakech La Palmeraie and it was a delightful experience. The resort is beautifully situated amidst lush gardens and palm trees, offering a serene escape from the city's hustle. The staff were incredibly welcoming and attentive, ensuring every need was met. The variety of activities, from tennis to cultural workshops, kept us engaged throughout our stay. The food was a highlight, with a range of delicious Moroccan and international dishes. I highly recommend this resort for anyone looking to unwind and immerse themselves in Moroccan hospitality

We had a really enjoyable stay at Club Med Marrakech overall. The food was incredible — fresh, varied, and delicious — and there are so many activities on offer, from golf to yoga to daily dancing. The grounds are beautiful and the atmosphere is lively and fun.

Big credit to the tennis team — they were especially very good, professional, and helpful.

However, this place is best suited to French speakers. Pretty much everything defaults to French — all the classes, instructions, and group activities — and it’s often not checked if there are any English speakers. When you ask for translations, some staff can’t speak English at all and others choose not to. A few who did translate were helpful, but I had to keep reminding them to translate instructions properly (which was frustrating, especially when trying to learn golf).

Most of the staff were very friendly and welcoming, and the daily dancing — with the manager and team all taking part — definitely keeps the vibe energetic (though it might not be everyone’s thing). Only exception was the archery team, who were particularly miserable compared to everyone else.

Overall, it’s a lovely place with great food and activities — but I’d only recommend it if you’re fluent in French or French yourself. Otherwise, you’ll likely struggle with language barriers and it really does affect the holiday experience.

The hotel is lovely and we stayed in the exclusive collection part, ‘la road’ where the staff were very accomodating, particularly Ayoub behind the bar who helped make our children feel welcome and Samir at poolside who is an extremely nice chap and very attentive. There were multiple activities during the day on offer but these poorly accommodated for non-French speakers as most of the instructors seemed to only speak French. As a non-French speaker this made the activities inaccessible.

The club mini was a godsend and the staff there were fun and brilliant - particularly Mouna, Aminata and Yoyo who made our girls feel welcome and have a good time despite not speaking French.

One issue we did have was with misleading and very expensive laundry costs, particularly for toddler’s clothes and I would recommend avoiding this. The reception staff were unable to ‘fight our corner’ in explaining the injustice to negotiate money off which was disappointing. The watsapp system for raising queries was hit and miss, several times the reception staff needed reminding of requests (e.g. to treat the room for mosquitos). Take plenty of mosquito repellent!