Club MedTravel Checklist

Our guide to prepare your arrival

Get everything ready for your upcoming vacation!

Check-in, transfers, childcare, services, dress code, weather, activities...

From the moment you arrive at a Club Med resort, you’ll find yourself immersed in paradise. Here’s a guide of all the services you can use before your stay, to plan your perfect vacation with the snap of a finger!

Book Our services in advance

For hassle-free vacations!

Childcare: Secure activities and facilities for your loved ones, whether they are 4 months or 17 years old, and book childcare services before your departure, so that everything is taken care of for your little ones.

Sports & wellness activities: A Club Med vacation means 60 different sports and wellness activities to choose from! Make the most of your all-inclusive stay by booking our top notch facilities and professional sports instructors in advance as well as the best of our spa treatments (scuba-diving, golf packages, classes, massage...).

Transfer: Whenever you book a vacation with Club Med, you can add a transfer service from the airport (or train station depending on the destination) to the Resort, up to 2 days prior arrival. The sooner, the better!

Insurance: You can book with our Club Med Basic Insurance Plan or the Total Peace Of Mind insurance for trip cancellation coverage*.

Book any of the services you might need online, or by contacting your Club Med travel advisor at 1-888-932-2582.

*You can only subscribe to the Total Peace of Mind insurance before your first payment.

Check if you have everything you need in your Customer Account

Pick Your Room

Choose the perfect location of your room

What if you could choose the best room location to fit your vacation plans? Thanks to our new online service, 'Pick your room', you can use our interactive map to select your perfect room ahead of your arrival.

STEP 1: Log in to your Customer Account using your G.M number or your email address (If you don't have access to it, contact your Club Med Advisor).

STEP 2: Select the room of your choice on the interactive map.

STEP 3: Secure your choice, proceed to payment enjoy your stay! (Price based on your loyalty status).

Service available in selected resorts and subject to availability.

Click here for more details

Easy arrival

Save time and enjoy your vacation as soon as you arrive!

The Easy Arrival service allows you to prepare your family’s arrival stress-free and to fully enjoy your vacation once you are there! Take full advantage of it and:

✓ Sign up your child(ren) up for our Childcare Services
✓ Book your ski equipment and sign-up for ski lessons

Everything will be ready for you when you get to the Resort! Plus, as part of the Easy Arrival service, we created Easy check-in & Easy check-out:

✓ Fill-in the required pre-arrival information in your Customer Account. You won’t have to wait anymore at the reception desk when you arrive!
✓ The day of your departure, you no longer need to go to the reception desk in order to check out

Service available in selected resorts and subject to availability.

For more details on how to use this service, click here

Download 'My Club Med App'

Are you ready for your next adventure?

Download ‘My Club Med App’ and get access to all of the activities, events and information related to your stay (dress codes, keep track of your reservations, book services, see schedules, explore the resort map...).

“My Club Med App” is available for download on both Android and Apple devices. Download the app today and start planning your next great all-inclusive adventure with Club Med!



Your Checklist at a glance

Special requirements/questions

Are you a traveler with reduced mobility?


Do you need help with using our services or do you have questions about Club Med in general?


If you can’t find the answer to your question on our website, call us at 1-888-932-2582

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