Cancún Exclusive Space Mexico

We had a wonderful stay at Club Med Cancún, The resort is beautiful, the food was excellent, and there were plenty of activities for the whole family.

A special thank you to Carlos and Sandra at the Aguamarina Reception. They were incredibly kind, professional, and always willing to help with a smile. They made us feel truly welcome and went above and beyond to ensure our stay was comfortable and enjoyable. Their exceptional customer service made a real difference in our vacation.

We highly recommend this resort and look forward to coming back!

Our family had an incredible stay at Club Med Cancun. This was my fourth Club Med property (and second with our daughter), and while we went into the trip with some reservations about Cancun in general, we left feeling like it was one of the best Club Meds we've been to.

We stayed in the Jade collection, which was the real highlight of the trip for us. The Jade concierge team (Erik, Daniel, David and Jade) were incredibly friendly and helpful when we needed them. Our room was spacious, clean and comfortable, with an amazing view of the sea. The pool was beautiful and calm, and a great place to relax each day. The resort wasn't overly full the week we were there, so we never had problems getting a preferred seat with umbrellas. The bar team was so friendly and mixed up some amazing cocktails, and the food they brought in each day was delicious (don't miss the 4:00 crepe bar!). The way the resort and the Jade collection are positioned, you would hardly know there were any other hotels in Cancun - all you saw was ocean for miles. Any construction happening at the resort didn't affect us at all.

The Jade area made it easy to just sit and relax, but we did try to explore the resort a bit. Our 8 year old daughter LOVED the Mini Club - friends at the trapeze school, swimming, and water park - that she hardly wanted to come home each day. The food at the resort was great overall, but we especially loved Taco Arte (ceviche at lunch, and mole at dinner). My wife enjoyed a couple of the fitness classes, and we both had great, relaxing massages at the spa.

Club Med always delivers for us, and it's the people who really set it apart from other resorts. We made great memories, and can't wait to return.

Took my kids down to Club Med Cancun, we had so much fun. Great food and very engaged staff. Big shout out especially to Max with the Sports Team for especially taking great care of my activity schedule.

This resort was absolutely incredible! Not only was our room beautiful, but the food was delicious, and as we were there at the beginning of the summer, it was quiet and incredibly relaxing. My friend and I had the opportunity to swim with whale sharks on an excursion, and if you are debating whether to do it, I wholeheartedly recommend it! It was an amazing once-in-a-lifetime experience, and we still can't believe we got to do it!

Though the excursions and resort are incredible, the biggest standout at a Club Med resort is always the staff. The staff is what creates the comfort of being at the club and keeps the energy high and positive.

One such incredible staff member was Alfredo. Alfredo works at the Estancia and was incredibly kind and welcoming, to the point that we returned there for lunch almost every day! Another waiter who went above and beyond was Jose at Taco Arte, always making sure we were comfortable and cared for.

Some incredible staff we met and interacted with around the resort included Despina, Chrislove, Alonso, Sammy at the boutique, Nelson, Pierre, and many more. These people were kind and welcoming, always including us and saying hi. This enhanced the atmosphere, truly enriching the experience as a whole.

Maxx and Italia were some of the first staff members we met. They pushed us to try new activities and even got us to compete in a sailing regatta, something we did not think we would do! We also participated in the Circus, learning to perform the trapeze. Margot made us feel very comfortable and safe, even though I was scared to try!

I was in Cancun to play music for Club Med, and I need to mention one of the staff members who usually stays behind the scenes. Ricardo works on the sound team, and I can confidently say that I have never had a better sound tech working with me. He is incredibly knowledgeable and made sure I sounded my best every single night. They work so incredibly hard, and I wanted to recognize the time and effort Ricardo and the entire team put into ensuring the shows run smoothly.

Because I was playing music, I had the chance to meet some of the incredible staff at Jade. Jade is beautiful and relaxing, a wonderful environment for a great vacation. Staff like Jose Luis and Erik made us feel welcome and were so kind, encouraging me and giving me feedback when needed.

Because I played music, I also got to meet Xabi. Xabi is in charge of all the performances, and he does an incredible job of ensuring they are well organized and entertaining for all guests. His energy during the dancing is also infectious, encouraging everyone to join in.

Though the resort was beautiful, clean, and set on the clearest, most beautiful waters, the value of Club Med resorts as a whole has always been the staff. I believe it is incredibly important to recognize the people who make these experiences better. Though I've listed a few, the entire team is incredible and should be very proud of the environment they've built.

Thank you again!