Enjoy an easier arrival

Save time and enjoy your vacation as soon as you arrive!

Imagine everything being ready for you upon your arrival! Whether you set out for a sunny or a snowy getaway, the Easy Arrival service allows you to calmly prepare your family’s arrival and fully enjoy your vacation once you are there! From signing up your children for our Childcare Services to booking your ski equipment ahead of time, everything will be ready for you as soon as you get to the Resort!

Discover the Easy Arrival service

Kick back and relax, we will take care of everything!

You dreamed of it, Club Med made it happen! Thanks to the Easy Arrival service, now available in all the European Mountain Resorts, you can enjoy the pleasure of winter sports from the very first moment. No more queuing to pick up your equipment, book your ski and snowboard lessons or sign your children up to the Baby Club Med®, Petit Club Med® or Mini Club Med®. All you need to do is register your preferences online and the G.Os® will make sure everything is ready before your arrival. So all you have to do is enjoy your vacation.

How to use the Easy Arrival service

A hassle-free arrival is just a few clicks away!

To fill in the form(s), log in to your Customer Account to:
§ Register your details for your ski or snowboard equipment
§ Book ski or snowboard lessons for each family member according to their level
§ Provide the details needed for childcare: language, contact number, etc.
§ Open your Club Med account online
§ Fill out your bank information to be able to pay your extra expenses at Club Med (spa, boutique) automatically on your departure day

You will receive an email informing you about the service availability:
§ 30 days before your departure for Turquoise Great Members
§ 40 days before your departure for Silver, Gold and Platinum Great Members.

The service is available up to three days before your arrival, allowing the G.Os® to best prepare your stay. Everything is ready when you arrive!


Upon your arrival

It is pure bliss!

§ Go to the reception desk to pick up your room key and all practical details for your stay.
§ If you booked ski or snowboard equipment, it is already waiting for you. Please do not forget to try it on and to sign the receipt as soon as you arrive! For any questions, please go to the Easy Arrival desk. And for trying on the children’s equipment, head to the Mini Club!
§ If you booked ski or snowboard lessons, you will find your ski school ticket in your Welcome Booklet. All you will need to do is visit the ESF (French Ski School) board in order to check the lessons’ timetable and you will be ready to hit the slopes!
§ If you signed your children up for Baby Club Med®, Petit Club Med® or Mini Club Med®, please meet the managers as soon as you arrive in order to learn about your children’s proposed activities and finalize their registration.


Discover all of the Mountain Resorts offering the Easy Arrival service