NO. OF ROOMS FOR PHYSICALLY CHALLENGED:
2 rooms in total located on the ground floor of the Topacio building near the center of the resort and the main swimming pool. These newly renovated rooms have a view of our tranquil lagoon. They feature twin beds that can be zipped together, height adjusted switches and faucets, lower bed, and portable ramps which can be provided upon request.
Our bathrooms feature rails, ramps, handle bars, bench, height adjusted switches and faucets, roll in shower (accessible with a wheelchair), lower mirror and door handle, lower sink and a hand held portable shower head. There is a wide bathroom door, raised toilet seats and cushioned back support.
RESTAURANTS AND BARS ACCESSIBLE BY WHEELCHAIRS:
All restaurants (The Hacienda, Taco Arte and The Estancia) are accessible by wheelchairs. They do not provide braille menus.
The following bars are accessible by wheelchairs: Soluna, Las Velas and Taco Arte. None have braille menus.
We have 4 wheelchairs available in the resort. We don’t provide beach wheelchairs.
There are lifts in the Aguamarina & Hacienda space with braille elevator for Hacienda. We have wider clearance on doorways throughout the resort. The main beach, swimming pool and the Aguamarina swimming pool are easily accessible. Meeting rooms, concierge desk/reception, exercise and wellness spa facilities are easily accessible as well. We provide parking spaces for disabled and visual alarms throughout the resort for hearing impaired. Public restrooms in Aguamarina, Taco Arte, Estancia are tailored to accommodate physically-challenged persons.
The following places in the resort have access ramps: La Estancia Restaurant, Taco Arte Restaurant, Between the Theatre and the kiosk, Las Velas Bar and La Creperie, the Club Med Boutique, La Isla (where archery, trapeze, petanque and Passworld are located), the main beach, the Sailing space.