Adapted services at
Quebec Charlevoix
Our services offered at Club Med Québec Charlevoix have been adapted to welcome you safely.
Following the latest announcements from the Québec government, Club Med Québec Charlevoix is adapting its services with the reopening of the Spa and indoor sport activities since February 14, 2022, the reopening of bars since February 28, 2022 and the lifting of other restrictions from March 12, 2022.
Discover all our adapted services to welcome you under the safest circumstances in Québec Charlevoix:
Our processes are certified by an International Safety Audit Agency - Cristal, including new POSICheck COVID-19 Prevention Certification.
All protocols have been adapted to meet or exceed local regulations and are subject to modification as regulations change.
Since February 12, 2022, our restaurants are open at limited capacity (50%) with extended opening hours to welcome our GMs in accordance with the current sanitary rules. A maximum of 10 people or the occupants from 3 households are allowed per table.
Gourmet lounge le Chalet is open 6 days a week from 12.00pm to 10.00pm with an à la carte menu for dinner.
Since February 28, 2022, our bars are open at limited capacity (50%) to ensure compliance with health and safety requirements.
"La Cave" is open from 4:00 p.m. to 10:00 p.m so that our GMs can buy an assortment of wines and spirits to consume in the restaurant or in their rooms.
From March 12, 2022, our restaurants and bars will be open without capacity restrictions.
From March 12, 2022, all sports activities will take place without capacity restrictions.
The mountain remains accessible as well as ski lifts, GMs will have to comply with the sanitary rules in force (wearing of a face coverage and social distance required).
The swimming pool is open at limited capacity (50%) to ensure compliance with health, safety and security requirements.
As of March 12, 2022, the swimming pool will be open without capacity restrictions.
Since February 14, 2022, the Spa is open at limited capacity (50%) as well as access to the sauna, hammam, jacuzzi and outdoor baths.
• Cabins will be sanitized between each guest
• Treatment protocols have been adapted
• Social distancing maintained throughout the spa journey
As of March 12, 2022, the Spa will be open without capacity restrictions as access to the sauna, hammam, jacuzzi and outdoor baths.
Since February 13, 2022 our kids clubs are welcoming children from 8:00am to 4:30pm.
Since February 14, 2022, an adapted program is offered in accordance with the sanitary rules in place with Club Med Artists performances, shows, ski return etc.
From March 12, 2022, as dancing will be permitted again, the evening program will be operating as normal.
The following measures have been taken to ensure a seamless arrival:
Club Med has implemented enhanced safety and hygiene measures as part of our Safe Together protocols.
The frequency of room cleaning will be reduced to limit contacts.
We require that you follow all government regulations and Club Med rules during your stay, for your safety and the safety of other guests and staff. An inherent risk of exposure to COVID-19 exists in any public place where people are present. By deciding to travel, you voluntarily assume all risks related to exposure to COVID-19
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