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Frequently asked questions
Once you book with Club Med, you won't need to worry about extra costs*.
The Club Med "All Inclusive" package (which is free for you) includes:
- Transfers from the airport to/from the Resort when airfare is booked directly with Club Med.
- The accommodation, in the room category you booked.
- Activities, sports and access to sports facilities, at Club Med’s onsite Children’s Clubs (varies by Resort – not all resorts offer Children’s Clubs) for kids and teens from 4 – 17 years of age.
Children’s Clubs for kids from 4 months to 3 years of age is available at an additional cost (varies by Resort – not all resorts offer Children’s Clubs).
- Food and drink including meals, Snacking and drinks (except champagnes, VSOP and XO alcohols, bottles of alcohol, and some premium brands that are extra.).
- Other specific services are additional cost (i.e.: Private golf or tennis lessons, Spa treatments, boutique, etc.)
When you go on holiday to Club Med, certain services or amenities are not included in the price of your package. Service that are available at an additional cost, include:
Shopping in the boutiques of the Resort, visits and excursions offered at the Excursion desk, Spa treatments, beauty services received in beauty salons or at the hairdresser, sports such as horseback riding, diving, rental of ski equipment, and green fees and other expenses related to golf. Consumption of certain premium products at restaurants and bars such as champagne and premium alcohols (VSOP, XO). Check out the Resort information sheets to find out what activities are available for an additional charge, identified by an asterisk (*A LA CARTE). Payment for these activities is to be made, depending on the services, either upon reservation or on the spot.
Customers purchasing a Club Med product (stay only or stay with flight) must pay a membership fee. Adults & children of 16 years of age and over cost $60. Children under 16 years of age cost $30. Membership is valid for one year from the date of issue of the membership number, i.e. from the date of first payment or deposit, until the travel return date. Membership fees are non-refundable.
Yes, you can book for other travelers. To do this, bring the information presented on the identitification or travel documents of each participant and their G.M. number if they have one.
You can book a stay by calling one of our Travel Expert Designer directly at 1-888-932-2582, Monday to Saturday (hours of operation may vary). You may be charged a change fee, we invite you to read the Terms & Conditions beforehand. Click here to learn more
You can also make a reservation on our website www.clubmed.us
We invite you to contact one of our Travel Expert Designers directly at 1-888-932-2582, Monday to Saturday (hours of operation may vary). You may be charged a change fee, we invite you to read the Terms & Conditions beforehand. Click here to learn more