Cancun Yucatan

Mexico
Club MedMexico
Cancun Yucatan

NEW - Club Med Cancún Yucatán will be reopening its doors on October 17, 2020.**
To ensure that you enjoy your Club Med vacation with total peace of mind, we have implemented additional hygiene and safety protocols. Let's play again in Club Med Cancún Yucatán!

Cancun Yucatan

Mexico

Perfect family Resort with a dash of Mayan culture

Rediscover a fully-redesigned Club Med Cancún Yucatán, the ultimate all-inclusive family resort located at the tip of the iconic Riviera Maya. With three white sand beaches next to the world’s second largest coral reef, this magnificent resort offers an extensive array of water and land sports, a variety of activities for families and kids of all ages, and direct access to ancient Mayan wonders. Enjoy an authentic Mexican dining experience, a new wine cellar, and a totally revamped resort center including a new main pool and lounge area. And for those seeking a luxurious and private retreat, escape to the brand new Jade Exclusive Collection space. The perfect family getaway!

What's included in your stay:

  • All-day gourmet dining & open bar
  • Children Clubs for ages 4-17
  • Unlimited water & land sports
  • Open bar & snacking
  • Day & Night Entertainment
  • Learn More

From October 17 to December 17, 2020, as part of the re-opening experience, the Resort will be centered around the Aguamarina Family Oasis & Pool for all ages, the exclusive Jade infinity pool that will exceptionally be open to all adults, and Taco Arte, an all-day dining lounge.

Free Cancellations

Cancel for free up to 15 days prior to departure for travels on or prior to July 2nd, 2021. Get the Best Rate Guarantee!†

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Enhanced Resort Hygiene Measures

Travel safely with our Safe Together program, a set of enhanced Hygiene & Safety measures implemented in all our Club Med resorts.​

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Emergency Assistance Program

Our Emergency Assistance Program provides all guests traveling by April 30, 2021 with coverage for emergency medical expenses during their stay, including those related to COVID-19.***

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Safe Together - The Club Med Hygiene & Safety Measures

Making sure Club Med Cancun Yucatan opens safely

Your safety is our utmost priority, and we have implemented new health measures in all our resorts worldwide.

Club Med Cancun Yucatan has received the POSI Check Covid-19 certification by Cristal. This certification has been received after a detailed and meticulous audit of all the new hygiene protocols.

Discover what else we are doing at Club Med Cancun Yucatan to ensure you enjoy serene vacations.

Restaurants & Bars

Restaurants

  • Taco Arte is open with plated food options ensuring hygiene, and offers breakfast, lunch and dinner as well as snaking all day long, to allow for social distancing
  • La Hacienda, La Estancia and la Crêperie are closed until December 17, 2020.

We ask our guests to wear a face mask whenever indoors, from our buffet and boutique to our reception.

Bars

  • Taco Arte, Jade Bar Lounge and Aguamarina bar are open with all-day snacking available
  • Soluna, Las Velas, Maya Lounge, and La Bodega are closed until December 17, 2020.

Sports

The following activities are offered:

  • Tennis: free access to courts
  • Water sports: sailing, kayak , paddle board and snorkeling
  • Flying trapeze: available in small groups
  • Outdoor Yoga & Cardio & Fitness Classes
  • Collective sports: free access to courts (soccer, beach volleyball & basketball)
  • 3 pools(family, adult and main pool) and 3 beaches open

The following sports and activities are temporarily suspended: collective sports events and tournaments, waterskiing, windsurfing, tennis lessons and archery.

Childcare

  • Kids Clubs are open and will focus on outdoor activities
  • A new selection of Amazing Family activities to entertain kids and grown-ups!
  • Mini Club pool with water games & slides
  • Baby Corner at the restaurant
  • Baby Welcome program: equips parents with everything babies need (cribs, baby baths, changing mats, strollers)

Wellness & Entertainment

  • Resort program with multiple events respecting social distancing 
  • Shows will take place outdoor
  • Spa treatments available on-demand at Jade

Excursions are temporarily suspended. Guests may contact local tour vendors to organize their own excursions.

Which activities will amaze you in Cancun Yucatan

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All prices are indicative prices per adult, based on double occupancy, and include taxes. Type of room is based on availability. Membership fees are not included. Prices and availability last checked: 24 hours ago.

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**This schedule can be subject to modifications as a result of governmental decisions regarding border closures or travel restrictions, air travel accessibility, or health & safety protocols.

†FREE CANCELLATIONS: Free cancellations up to 15 days prior to departure. For new bookings made on or after May 18th 2020, on the following resorts: Punta Cana, Dominican Republic; Cancun Yucatan, Mexico; Sandpiper Bay, Florida, USA; Turkoise, Turks and Caicos; Michès Playa Esmeralda, Dominican Republic; Caravelle, Guadeloupe; and Buccaneer’s Creek, Martinique; cancel for free and receive a full refund on the land portion of your stay (refund excludes membership fees, optional insurance and airfare): ​

  • Up to 15 days prior to departure for stays on or prior to July 2nd, 2021(100% charge if 14 or less)​
  • Up to 61 days prior to departure for specific 2020 - 2021 Holiday weeks, including Christmas 2020, New Year’s 2020, President’s Day 2021, and stays starting July 3rd, 2021(25% charge if cancellation between 60 & 31 days. 50% charge if cancellation between 30 & 15 days. 100% if 14 or less)​
  • Up to 91 days prior to departure for 2021 Holiday weeks (including but not limited to Thanksgiving, Christmas 2021, New Year’s Eve 2021 and other weeks) (100% charge if 91 or less)​
    The above policy is not applicable when booking any non-refundable rate travel. For the land portion only, charges are assessed on the number of days prior to departure as per the following. Revisions of any kind (including but not limited to a change in the date of departure or village) will be treated as a cancellation and applicable cancellation charges will be assessed and revised booking will be subject to pricing then in effect. Unpaid balances on cancellation charges are subject to collection action. All refunds will go back on the same form of payment. If the cancelled booking was paid using a future travel certificate, the refund will be issued as a credit for future travel to be used prior to the expiration date of the original future travel certificate No refunds will be made in the event of no-shows or interruption or cancellation by the Member after departure. There is no refund for unused travel vouchers or transfers. Cancellation charges for special events and certain promotions may vary; please contact your travel agent or Club Med.

***MEDICAL ASSISTANCE PROGRAM: If you book in the USA, you are automatically covered in case of COVID-19 by EUROP Assistance worldwide, in agreement with medical decisions of Europ Assistance and under the terms and conditions of the insurance policy. This coverage is valid for travels between July 1st and September 30th, 2020. What is covered? 1. In case of sickness related to COVID-19, all healthcare expenses during your stay are covered: medical expenses in case of hospitalization, medical visit, COVID-19 Test, transportation cost to the laboratory in order to administrate the test. 2. In case of hospitalization, coverage will also apply for: housing cost for companion, accompaniment of children. Medical evacuation if the situation requires it. 3. In case of quarantine: the assistance center will organize housing along with the Resort and the health personnel. 4. If the G.M missed their intended flight: the assistance center will take charge and organize a new return flight following the sanitary requirements established by the health team. What is not covered by the program? Consequences of global COVID situations in the country where the resort is located, such as: 1. Border lockdown: per region/ per city/ airport closure/ flight cancelation/ Resort closure… 2. Interruption of stay: following the declaration of State of Emergency 3. Quarantine: at the destination without being sick. A certificate of insurance confirming coverage of medical expenses in case of sickness including COVID-19 can be provided upon request in order to enter a country or to obtain a travel visa. Please note that from July 1st, the certificate of insurance is requested by: French Polynesia, Israel, Ukraine, Lebanon, Cambodia, Turks & Caicos. This Assistance Agreement constitutes the general conditions of the contract concluded between EUROP ASSISTANCE, a business governed by the Insurance Code, and CLUB MED SALES, on behalf of its clients. It specifies the content of and the limits on the services to be provided by EUROP ASSISTANCE for CLUB MED SALES clients. The Assistance is provided by EUROP ASSISTANCE, and not by Club Med®. Any enrollment in Club Med®, or through the intermediary of a travel agent, makes the G.M® eligible for EUROP ASSISTANCE services, which cover assistance for persons. Applicable only to US members (G.Ms®) who are US residents and have booked and paid for their trip in the US. This coverage supersedes any previously existing coverage and is subject to change without notice. A complete description of coverage is available upon request with Club Med Sales Inc., and also in the Basic Insurance document you will receive by electronic mail before departure if you made a reservation. Call your Travel Agent or our Club Med call center for more details, or visit clubmed.us for additional information.

*at extra cost

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