†FREE CANCELLATIONS:Free cancellations up to 15 days prior to departure*
For new bookings made on or after May 18, 2020, and before February 28, 2021, on any Club Med resort worldwide, you can modify or cancel for free and receive a full refund on the land portion of your stay (refund excludes membership fees, optional insurance and airfare):
- Up to 15 days prior to departure for stays on or prior to September 3rd, 2021(100% charge if 14 or less)
- Up to 61 days prior to departure for specific 2021 Holiday weeks, including President’s Day 2021, and stays starting September 4th, 2021(25% charge if cancellation between 60 & 31 days. 50% charge if cancellation between 30 & 15 days. 100% if 14 or less)
- Up to 91 days prior to departure for 2021 Holiday weeks (including but not limited to Thanksgiving 2021, Christmas 2021, New Year’s Eve 2021 and other weeks) (100% charge if 91 or less)
The above policy is not applicable when booking any non-refundable rate travel.
Spring break 2021 : From February 13, 2021 to February 19, 2021 and from February 27, 2021 to March 5, 2021
Christmas & New Year 2021 / 2022 : From December 17, 2021 to January 1, 2022
Spring break 2022 : From February 18, 2022 to February 25, 2022 (all Resorts)
For the land portion only, charges are assessed on the number of days prior to departure as per the following. For all air transportation (“Vacation flights”) arranged by Club Med Sales Inc., airfare is 100% non-refundable. Revisions of any kind (including but not limited to a change in the date of departure or village) will be treated as a cancellation and applicable cancellation charges will be assessed and revised booking will be subject to pricing then in effect. Unpaid balances on cancellation charges are subject to collection action. All refunds will go back on the same form of payment. If the cancelled booking was paid using a future travel certificate, the refund will be issued as a credit for future travel to be used prior to the expiration date of the original future travel certificate No refunds will be made in the event of no-shows or interruption or cancellation by the Member after departure. There is no refund for unused travel vouchers or transfers. Cancellation charges for special events and certain promotions may vary; please contact your travel agent or Club Med.
***Terms & Conditions - Medical Assistance - Coverage COVID-19:
As an addition to our Safe Together mission, implementing enhanced safety and hygiene measures in our resorts, we are modifying our Emergency Assistance Program to provide all guests traveling before April 30th, 2021 with coverage for emergency medical expenses during their stay, including those related to COVID-19. This Assistance Agreement constitutes the general conditions of the contract concluded between EUROP ASSISTANCE, a business governed by the Insurance Code, and CLUB MED SALES, on behalf of its clients. It specifies the content of and the limits on the services to be provided by EUROP ASSISTANCE for CLUB MED SALES clients. The Assistance is provided by EUROP ASSISTANCE, and not by Club Med®. Any enrollment in Club Med®, or through the intermediary of a travel agent, makes the G.M® eligible for EUROP ASSISTANCE services, which cover assistance for persons. Applicable only to US members (G.Ms®) who are US residents and have booked and paid for their trip in the US. This coverage supercedes any previously existing coverage and is subject to change without notice. A complete description of coverage is available upon request with Club Med Sales Inc., and also in the Basic Insurance document you will receive by electronic mail before departure if you made a reservation. Call your Travel Agent or our Club Med call center for more details, or visit clubmed.us for more information.