Snow Serenity by Club Med

Accommodations
Choose from a range of room options designed to suit your preferences, whether you’re looking for a warm and cozy retreat, a family getaway, or an elegant chalet for couples.

Experience Luxury the Club Med way when booking our exclusive collection where you have all the resort activities within easy reach, plus a space that is exclusively your own. Enjoy special privileges with our concierge service that will look after everything, including a private transfer to the resort, breakfast room service, and free flowing champagne.

Airport Transfers: Many packages include seamless transportation to and from the resort.

Included in the price you pay:

• Enjoy unlimited access to world-class dining with expertly crafted meals at buffets and à la carte restaurants.
• Indulge in local specialties, international cuisine, and themed dining nights.
• Premium beverages, including wine, cocktails, and soft drinks, are available throughout your stay.

Snow Sports: Enjoy ski-in/ski-out access with included lift passes and professional instruction for skiing and snowboarding.
Non-Ski Activities: Participate in snowshoeing, sledding, and après-ski relaxation in hot tubs, saunas, or outdoor heated pools.

Entertainment for All Ages

• Nightly shows, live music, and themed events.
• Daytime fitness classes, dance workshops, and cultural programs.

Relaxation & Wellness

• Unwind by the heated pool overlooking the mountains.
• Access wellness areas and spas (treatments at extra cost).

Family-Friendly Features

• Kids’ Clubs: Supervised activities for ages 4 months to 17 years.
• Family zones with pools and kid-friendly dining.

At Club Med, we prioritize your peace of mind by offering a comprehensive and flexible cancellation policy. Below is an outline of our key terms to help you make informed decisions when booking your vacation:

Complimentary Cancellation Within a Grace Period

• You may cancel your booking free of charge within a specified grace period after reservation. This ensures you have the flexibility to adjust your plans shortly after booking.
• For cancellations made during this window, a full refund will be issued to your original payment method.

Cancellations After the Grace Period

• For cancellations made beyond the grace period, a fee may apply. This fee typically varies based on the time of cancellation in relation to your scheduled arrival date.
• Fees are calculated as a percentage of the total vacation cost, with the specific amount provided at the time of booking.

How to Cancel or Modify Your Booking

• To initiate a cancellation or modification, please contact our customer service team directly. Our representatives are available to assist you with the process and provide clarity on any applicable fees or policies.
• If you need to adjust your travel dates, room type, or other booking details, amendments are permitted based on availability. A modification fee may be applied, depending on the nature of the change.

For added protection, we strongly recommend travel insurance. This optional coverage safeguards against unforeseen circumstances such as medical emergencies or travel interruptions, ensuring you’re protected if you need to cancel or alter your plans.