Club Med is committed to providing you with the best experience before, during and after you stay: find all the information related to the current COVID-19 situation.
IMPORTANT INFORMATION ABOUT CLUB MED QUÉBEC CHARLEVOIX
Following the latest restrictions announced by the Québec government to fight against the spread of COVID-19, Club Med Québec Charlevoix remains open but some of our services have been adapted to welcome our clients under the safest circumstances. Discover our Safe Together protocols in Club Med Québec Charlevoix. CLICK HERE TO DISCOVER ABOUT IT >
IMPORTANT INFORMATION WHEN FLYING BACK TO THE U.S.
In an effort to limit the spread of COVID-19, the U.S. Centers for Disease Control and Prevention announced that international air travelers, including U.S. citizens, aged 2 years or older, will be required to provide a negative NAAT (PCR) or antigen test result prior to boarding an international flight returning to the United States.
In order to seamlessly facilitate this process, Club Med is providing antigen testing in most of the resorts.
*This offer is subject to availability, as defined by Club Med, is non-transferable, and is not redeemable for cash. The travel certificate may be applied to the land portion of a Club Med vacation. If you booked air on your original booking with us, please inquire at the time of rebooking and we will apply the air credit based on the individual carrier’s policy. When you are ready to make your travel plans, please contact your travel agent or Club Med’s Contact Center at 1-800-CLUBMED (1-800-258-2633). You may redeem your Travel Certificate during the booking process with the reservation agent. Please advise the agent taking payment that you have a credit. Your membership fees will be carried over from the original file based on the memberships paid at that time. If this credit is applied to a reservation of lesser value, the difference will be carried forward expiring 2 years from the original date of travel (last day to checkout) to another booking(s). In addition, this credit can only be used once. If, after application, the reservation is cancelled for any reason, the credit will not be carried forward to any other booking or refunded in cash. Please keep this email in a safe place for future reference, as loss of this original certificate number may result in forfeiture of the offer. This certificate is valid only for bookings made in the US or Canada based on the original booking country office.
**this schedule can be subject to modifications as a result of governmental decisions regarding border closures or travel restrictions, air travel accessibility, or health & safety protocols.
*Please note that Club Med will not be held responsible for the availability of appointments to carry out COVID-19 tests, or for the duration for the delivery of the results.