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Discover the new normal in our Resorts!
*at extra cost
†FREE CANCELLATIONS:Free cancellations up to 15 days prior to departure*
For new bookings made on or after May 18, 2020, and before February 28, 2021, on any Club Med resort worldwide, you can modify or cancel for free and receive a full refund on the land portion of your stay (refund excludes membership fees, optional insurance and airfare):
- Up to 15 days prior to departure for stays on or prior to September 3rd, 2021(100% charge if 14 or less)
- Up to 61 days prior to departure for specific 2021 Holiday weeks, including President’s Day 2021, and stays starting September 4th, 2021(25% charge if cancellation between 60 & 31 days. 50% charge if cancellation between 30 & 15 days. 100% if 14 or less)
- Up to 91 days prior to departure for 2021 Holiday weeks (including but not limited to Thanksgiving 2021, Christmas 2021, New Year’s Eve 2021 and other weeks) (100% charge if 91 or less)
The above policy is not applicable when booking any non-refundable rate travel.
Spring break 2021 : From February 13, 2021 to February 19, 2021 and from February 27, 2021 to March 5, 2021.
Christmas & New Year 2021 / 2022 : From December 17, 2021 to January 1, 2022
Spring break 2022 : From February 18, 2022 to February 25, 2022 (all Resorts)
For the land portion only, charges are assessed on the number of days prior to departure as per the following. For all air transportation (“Vacation flights”) arranged by Club Med Sales Inc., airfare is 100% non-refundable. Revisions of any kind (including but not limited to a change in the date of departure or village) will be treated as a cancellation and applicable cancellation charges will be assessed and revised booking will be subject to pricing then in effect. Unpaid balances on cancellation charges are subject to collection action. All refunds will go back on the same form of payment. If the cancelled booking was paid using a future travel certificate, the refund will be issued as a credit for future travel to be used prior to the expiration date of the original future travel certificate No refunds will be made in the event of no-shows or interruption or cancellation by the Member after departure. There is no refund for unused travel vouchers or transfers. Cancellation charges for special events and certain promotions may vary; please contact your travel agent or Club Med.
***Terms & Conditions - Medical Assistance - Coverage COVID-19:
As an addition to our Safe Together mission, implementing enhanced safety and hygiene measures in our resorts, we are modifying our Emergency Assistance Program to provide all guests traveling before April 30th, 2021 with coverage for emergency medical expenses during their stay, including those related to COVID-19. This Assistance Agreement constitutes the general conditions of the contract concluded between EUROP ASSISTANCE, a business governed by the Insurance Code, and CLUB MED SALES, on behalf of its clients. It specifies the content of and the limits on the services to be provided by EUROP ASSISTANCE for CLUB MED SALES clients. The Assistance is provided by EUROP ASSISTANCE, and not by Club Med®. Any enrollment in Club Med®, or through the intermediary of a travel agent, makes the G.M® eligible for EUROP ASSISTANCE services, which cover assistance for persons. Applicable only to US members (G.Ms®) who are US residents and have booked and paid for their trip in the US. This coverage supercedes any previously existing coverage and is subject to change without notice. A complete description of coverage is available upon request with Club Med Sales Inc., and also in the Basic Insurance document you will receive by electronic mail before departure if you made a reservation. Call your Travel Agent or our Club Med call center for more details, or visit clubmed.us for more information.
*^Workation by Club Med is exclusively available at Club Med Sandpiper Bay, Florida. The Workation by Club Med package includes: premium wi-fi for up to 9 devices per family, on-site I.T. support, noise-cancelling headsets available for daily use, and a printer will be available on site for guests. A dedicated working space will be available to adults 18 years or older, open 7 days a week from 8:00AM EST to 6:00PM EST, and a dedicated learning space will be available for children ages 4 to 17, open Monday – Friday from 8:00AM EST to 4:00PM EST. For the dedicated children's space, a moderator will be in attendance to ensure children are focused on their remote virtual lessons, parents are responsible to walk their children to lunch at their scheduled lunch hour. Children’s package is limited to 20 children per day; no limit on adults. To book this service please contact our Contact Center at 1-800-CLUB MED. Credit paid for Workation by Club Med service is not transferable, not redeemable for cash, are void after checkout and cannot be applied toward future stays.
General Conditions: Blackout dates apply, including holidays and other dates. Offer requires a 1-night minimum stay. Valid for new individual bookings only for select travel dates with check-in on or after September 28, 2020 and check-out on or before December 19, 2020 and must be booked between September 24, 2020 and December 12, 2020. Offer is subject to capacity control and may increase or be withdrawn at any time. Club Med Membership fees of $60 per adult and $30 per child are additional. Other restrictions apply including brochure terms and cancellation/change fees. Not responsible for errors or omissions. Void where prohibited or restricted by law. CST#: 2020955-50