Pick your room

Choose the perfect location of your room

Follow these 3 easy steps !

What if you could choose the best room location to fit your vacation plans? Thanks to our new online service, 'Pick your room’, you can use our interactive map to select your perfect room ahead of your arrival.
This optional service will give your stay th…

Step 2: Choose your room

Select the room of your choice on the interactive map.

Step 3: Confirm and enjoy your stay!

Secure your choice and proceed to payment.*

*Price based on your loyalty status.

The 'Pick your room' service is available in:

  • Turkoise, Turks and Caicos
  • Columbus Isle, Bahamas
  • Sandpiper Bay, USA
  • Ixtapa, Mexico
  • Marrakech La Palmeraie, Maroc
  • La Palmyre Atlantique, France

More resorts will be available soon!

The online 'Pick your room' service is open between 35 to 10 days before your arrival in the resort.

Under 10 days and until your arrival, you can still benefit from the service by contacting directly the resort on the dedicated email addresses:

  • Turkoise: pickyourroom.turkoise@clubmed.com
  • Columbus Isle: pickyourroom.columbus@clubmed.com
  • Sandpiper Bay: pickyourroom.sandpiper@clubmed.com
  • Ixtapa: pickyourroom.ixtapa@clubmed.com

Do not forget to indicate your booking number, your preferred area or exact room number you wish to stay at on property.

The 'Pick your room' service is an additional and optional service.

The price of the service depends on your loyalty status.
Please visit your customer account or contact a Club Med Advisor for detailed pricing.

The 'Pick your room' service is located in the "Customize my stay' section in your customer account.

If you don't have access to it, contact your Travel Advisor or contact directly the resort on the specific emails addresses:

  • Turkoise: pickyourroom.turkoise@clubmed.com
  • Columbus Isle: pickyourroom.columbus@clubmed.com
  • Sandpiper Bay: pickyourroom.sandpiper@clubmed.com
  • Ixtapa: pickyourroom.ixtapa@clubmed.com
  • Marrakech: pickyourroom.marrakech@clubmed.com
  • La Palmyre: pickyourroom.lapalmyre@clubmed.com

Do not forget to indicate your booking number, your preferred area or exact room number you wish to stay at on property.

Resorts information

  • Turkoise: pickyourroom.turkoise@clubmed.com
  • Sandpiper Bay: pickyourroom.sandpiper@clubmed.com
  • Ixtapa: pickyourroom.ixtapa@clubmed.com

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