Pamper Yourself with The Best Spa Treatments | ClubMed.us
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Practical Information
Things to know before setting off to enjoy your Spa treatments in complete serenity.
Organization of your stay
How best to organize your Club Med Spa vacation- The Spa* is open 6 days a week from 8:45 am to 1:15 pm and from 3:15 pm to 8:15 pm. Treatments* are available from 9:00 am to 1:00 pm and from 3:30 pm to 8:00 pm. Our Spa hostesses are at your service and are always pleased to inform you about the treatments available.
- It is recommended to book your Club Med Spa packages* when booking your holiday to enable you to choose your treatments in advance, either for the morning (timings of your sessions will be set by the Spa staff between 9 am and 1 pm), or for the afternoon (timings of your sessions will be set by the Spa staff between 3:30 pm and 8:00 pm). This choice will be identical for all the days of your package. Purchasing your Club Med Spa* package at the time of booking your holiday guarantees the treatments but not their appointment times. It is however necessary to present yourself and your Club Med Pass® at the Spa* reception desk on your arrival in the Village to confirm your schedule.
- For packages* lasting from 1 to 6 days, rituals* and à la carte treatments*: bookings may be made on arrival, subject to availability.
- The packages, treatments, Turkish bath, Jacuzzi, water-based workout and sauna (depending on facilities provided in each Village) are only available to G.Ms® from 18 years.
- The treatments proposed in the packages may not be altered or substituted by the client.
- The purchase of a package is personal and non-transferable.
- There is only one method of payment: through your Club Med Pass®.
- Treatments should be paid for at the time of the appointment. If treatments (à la carte or within a package) are cancelled by you during the stay, without medical grounds, or if the time of treatment is changed less than 24 hours in advance, no substitution or refund of the treatment initially booked will be available.
- G.Ms® staying at Marrakech la Medina will have the Spa de La Medina as first choice destination for their treatments; although when busy, appointments may be transferred to the Spa de La Palmeraie (complimentary shuttle service). • G.Ms® staying at Marrakech la Palmeraie will have the Spa de La Palmeraie as first choice destination for their treatments; although when busy, appointments may be transferred to the Spa de Medina (complimentary shuttle service).
- At Marrakech and Vittel Ermitage the Turkish baths and/or sauna are located inside the Spa area. Although access to these facilities is open to all, a reservation must be made; a booking includes the use of towels and bathrobes but does not include access to the tisane room or the relaxation room, these facilities being reserved to Spa clients.
- As part of “The Prettiest Mum” package, your child can, subject to a minimum age limit of 3 months, be admitted to the Baby Club Med®* crèche during your treatment sessions*, subject to availability of spaces and the presentation of a medical certificate indicating the child’s suitability for living in a communal environment, including up to date vaccinations, a mandatory requirement for the admission to a communal environment of any child below the age of 6. This medical certificate must be issued less than 48 hours before your departure.
- A fee applies for access to the sauna and Turkish bath at Vittel Ermitage for G.Ms® staying at Vittel Le Parc (CLUB’FORME).
- Club Med® reserves the right to alter, cancel or re-schedule its programmes.
- Specific packages are available for groups and seminars.(Minimum 21 persons).
- All our massages** are non-medical and non-paramedical. These are well-being, aesthetic and non-therapeutic treatments. The term “massage” can also be used to describe a form of body modeling performed using different techniques of diverse origin and by practitioners trained in approved centers, or by beauticians.
Making the best of your Spa package
- The confidential questionnaire you will be asked to complete before receiving any treatment* or package* which might prompt an adverse reaction, will establish whether or not you are fit to receive your chosen treatment*.
- For your safety, wearing non-slip sandals is compulsory in the Spa. A pair is included in all the 1 to 6 day packages*.
- We ask you to arrive 15 minutes in advance so that the treatment* sessions may start on time.
- We would ask men to shave at least one hour before an appointment for a facial session.
- For both men and women, the packages* and treatments* are tailored to specific, individual needs and each contains the optimum number of individual treatments.
- All Packages*, rituals and treatments*, include unlimited access to relaxation area/tisanerie and sauna (if equipped), the Turkish bath, the Jacuzzi, the water-based workout and the cardio training room during the half-day treatment.
- Use of the hired bathrobe and towel (deposit required) for the treatment is limited to within the Spa area. Bathrobes for hire are available at the reception of certain Club Med Spas for your comfort in your room. Please enquire for more details.
- For the comfort of everyone, we advise you to leave all jewellery in the safe in your room and not to bring your mobile phone into the treatment area.
- A Club Med Spa exclusive line of treatments with a complex marine osmoactif® with unique remineralising properties is used and available for purchase in all the Club Med Spas*. In some of our Villages, you can also discover other prestigious brands of cosmetics such as Cinq Mondes®, Comfort Zone®. Consult us for further information.
*at an additional charge